Job Vacancy – Technical Services Manager

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TECHNICAL SERVICES MANAGER
An experienced Technical Services Manager is required for immediate start at Glassbond (NW) LTD. Glassbond (NW) LTD are a long established local manufacturer of resin based organic adhesives for the lighting industry as well as the manufacture of inorganic high temperature cements and moulding compounding material used in the manufacture of lawn and crown green bowls.
Glassbond (NW) LTD are seeking an individual with a proven track record in Research and Development, who possesses a strong technical background combined with project management experience. A quality focussed, driven approach to work is also very important. The position has a strong customer focus and overseas travel will be an essential part of the role
The Technical Services Manager will work closely with the Quality Department in providing support and expertise across the business units, with particular emphasis on satisfying the demands and needs of customers and in addition, creating added value. Reporting to the Operations Manager you will be working very closely with the Quality Department and other departments on site.
Hours per week =37.5
Salary = £Competitive

Your main duties will include, although not limited to:
Development of existing products and creation of new grades across three business units.
Provision of technical expertise and act as a point of contact for current/new customer enquiries.
Undertaking of laboratory based development and validation of materials.
Maintenance of current/new MSDS and TDS to ensure compliance to ECHA/CLP regulations.
Maintenance of operational systems with respect to REACH/RoHS/DSEAR requirements.
Customer visits to oversee production trials and product development.
Ensure that business targets are met.
Proactively support the site continuous improvement drives with focus on waste reduction, energy reduction and efficiency.
Ensure that all monitoring and reporting systems are adhered to and maintained.
Provide a technical lead in investigation of breakdowns and manufacturing process optimisation and offer ideas for best solution.
Develop working relationships with raw material suppliers and customers.
To identify areas for improvement and innovation within the function and across departments.
Take the lead, ensuring project work is prioritised and target completion dates are met.

To be considered for the role, you will ideally have the following experience, skills, qualifications and attributes:
Degree in Chemistry.
Experience of working with phenol-formaldehyde resins would be preferred, but a proven track record in the laboratory based development of both inorganic and organic materials is essential.
A proven track record in both R&D and Technical matters working with an established customer base.
A knowledge and understanding of the requirements of ISO 9001 and ISO 14001 with quality and environmental management systems. Experience of system management would be advantageous.
Awareness of Health and Safety regulations including risk assessment.
Quality focussed with a high attention to detail.
Hands on attitude with the ability to lead from the front.
Ability to work as part of a cross functional team.
Driven, with the tenacity to get the job done.
Strong integrity.
Confident, professional with a ‘can do’ attitude.
Technically creative with exceptional fault finding and problem solving skills.
Excellent communication skills.
Previous experience of presentation of information both internally and externally.

If you are interested in the role, please send a copy of your cv along with a covering letter to:
Mr M Cordell
Operations Manager
Glassbond (NW) Ltd
Westside Industrial Estate
Jackson Street
St Helens
WA9 3AT
Applications to be submitted by Friday 26th May 2017